Program Analytics |
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Enterprise Analytics |
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Converged Analytics |
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Predictive Analytics |
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Definition
Dashboards and analytics that measure performance of promotions, campaigns, and brand building programs. |
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Definition
Scorecards and dashboards that measure performance across lines of business, customer segments, programs, and regions. |
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Definition
Analytical results that are derived and then fed into an application or processes for immediate action or decision making purposes. |
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Definition
Models and scenarios that uncover patterns, spot trends, and predict outcomes. |
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Challenge
Knowing what to measure and associating marketing activities with end results, such as sales transactions. |
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Challenge
Defining customer centric Key Performance Indicators (KPIs) that are impactful and not financially focused. |
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Challenge
Closed loop models require strong integration strategies, robust interface platforms, and timely processing. |
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Challenge
Understanding the true levers and influencers in your business. Incorporating the results back into, not only your strategic planning process but, your every day decision making process. |
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Benefit
Increased return on objectives. Ability to understand and improve promotional effectiveness by customer segment.
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Benefit
Ability to manage marketing spend effectively and consistently across an enterprise. A balanced view of performance for all programs and regions. This capability affords companies the opportunity to explore regional differences and define best practices.
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Benefit
Better decision making without encumbering the end user with complex processes. Personalized experiences for the customer based on their preferences and your goals.
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Benefit
A faster, more agile company that capitalizes on influencers earlier than the competition. A company that predicts outcomes and shifts before goals are missed.
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